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Frequently Asked Questions:

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( Q ) Why should I choose Four Families Roofing?

( A ) That is a great question and one I'm glad you asked.

We are not like any other roofing company. We are honest to a fault. We strive to achieve perfection, although we all know that is impossible on every job.

I am a combat veteran, husband, father, employer, servant of the community and have over forty-two years of personal experience in the roofing and construction industry. I hold degrees in Architectural Engineering and Computer Design, Electronics Engineering, Industrial Electricity, and many certifications that has helped me develop techniques to ensure a better quality of workmanship than other roofing companies. I use these proven techniques on every job we perform. This ensures added protection, better quality workmanship and a roof that will outlast our competitions.

( Q ) What is the difference between 3-Tab Shingles and Architectural shingles?

( A ) 3-Tab shingles are flat and carry a lower warranty and wind rating than an architectural shingle.

Architectural shingles have a longer warranty and higher wind rating. they are much more durable than 3-Tab shingles. However, they do cost more than 3-Tab shingles.

( Q ) What certifications do you have?

( A ) Four Families Roofing is Owens Corning Preferred Contractors and GAF Certified roofers.

We pride ourselves on going above and beyond to provide the best materials, warranties and craftsmanship in the business.

We also have to maintain a higher level of insurance and quality of workmanship to maintain these certification with the manufacturers.

This insures our clients that we are indeed insured above the normal limits required.

Four Families Roofing is always working to improve our certifications and level of craftsmanship for our clients.

( Q ) Are you licensed and insured?

( A ) Four Families Roofing LLC. meets or exceeds all North Carolina State and Federal requirements to roof. We also have a high level of General Liability insurance, along with Workman's Comp through our local Farm Bureau Insurance Agent here in Franklin, NC.

We prefer to do business local (Franklin, NC.) and not just find the cheapest online or out of state providers.

( Q ) Do you provide after hour or weekend services?

( A ) Four Families Roofing believes in service before, during and especially after the job is completed. All clients receives my personal cell phone number, which is always on. If a concern or issue should arise, please do not hesitate to contact me for immediate assistance.

If I do not answer, please leave a message or text me. I will call or text you back as soon as I am available to do so. All clients have twenty-four-seven service with Four Families Roofing.

( Q ) Where do I start?

( A ) The first step in the process is simple. Contact us for a complimentary inspection of your property by one of our professional roof reps.

We will schedule an appointment that fits your calendar and time frame.

( Q ) What are the key questions to ask when seeking a roofing contractor?

( A ) The key questions to ask a contractor. Educate yourself on what each of these mean and be sure your property is protected. Call us if questions.

- Are YOU Licensed and Insured?
- Are you certified by manufacturers?
- What are your personal Years and level of experience?
- Specific Questions about the installation and materials used
- What are your warranties? Be specific.
- Does your company use subcontractors and are they insured?
-Can you provide me with a subcontractor Certificate of Insurance?
- Does your company train the subcontractors?

Contact Red Roofing today at 828-358-6555 and let us answer your critical questions.

( Q ) When are you open?

( A ) We are open from 8:00 am to 5:00 pm Monday - Friday. Call 828-358-6555 now. You may leave a message or email at any time.

( Q ) Who owns this business?

( A ) William Rickles owns Four Families Roofing LLC.

He has over forty-two year experience in the industry.

( Q ) What qualifies as storm damage?

( A ) Storm damage typically occurs in the form of wind, hail or trees falling, many times all three. If either of these have occurred at your property in recent weeks or even months, you may have sustained damage to your roof and should have it inspected by a professional.

Contact Four Families Roofing for a FREE detailed roof inspection.

( Q ) If I choose your roofing company, What is your turn around time?

( A ) Once we have the contract signed and deposit, we will order all materials for the job. When the material arrive, the roof will be replaced the following day, weather permitting.

If it is an insurance claim replacement, it will depend on your insurance company.

If it is directly through Four Families Roofing, it is usually a week or less, depending on material availability and weather permitting.

( Q ) What products or manufacturers do you use?

( A ) We prefer the top brands due to reliability, proven performance of products, manufacturer's ability to warranty their products and availability in our service area.

If a client requests a certain manufacturer, we will quote and provide their materials of choice.

Due to being Owens Corning Preferred Contractors and GAF Certified Roofers, Four Families can offer higher levels of warranties than other roofing companies.

Manufacturers we prefer are - Owens Corning, GAF, Atlas, CertainTeed or TAMKO.

Other manufacturers are Malarkey, IKO, and PABCO.

( Q ) What if I don't see any shingles missing or damaged?

( A ) Not all damage to shingles is visible from the ground level. This can easily lead you to the assumption that everything is fine with your roof, but this may not be the case. You should have your property inspected by one of our professionals, if at least for your peace of mind. The roof inspection is FREE.

Contact Four Families Roofing to schedule an inspection.

( Q ) Will my insurance cover the cost of repairs?

( A ) If it is determined that you have damage to your property due to recent storms, this is covered under mostly all insurance policies. Our professionals can determine if the extent of any damage justifies a claim with your insurance. With a personal experience of over 42 years, we can assist you with your insurance claim.

* It is important to note that we will ONLY recommend filing a claim if there is legitimate storm damage to your property. NOT simply if your roof has wear and tear from age as this is not covered by your insurance. We are not like most roofing companies, we will never file a false claim.

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Four Families Roofing LLC
93 Church St., Ste. 214
Franklin, NC 28734
828-358-6555
info@4froofing.com
Veteran Owned and Operated.

Veteran and First Responder discounts.

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